As a business owner, you will most likely have walked away from at least one past business meeting or presentation with a sinking feeling in your stomach, usually providing you with very clear evidence that you had blown the opportunity, to get the business you were pursuing.
It is also likely, that whilst you suspected that you knew where you may have gone wrong, you were never quite sure whether it was a single factor, or a combination of many factors, that led to the less than desirable outcome.
The reality is that there are many key factors that a potential customer or client may take into consideration during their decision making process, and even if you present a compelling case, you do not have to go wrong on very many of these key factors, to effectively blow your hard won opportunity.
Your audience expect, and want a lot, from the person making the presentation to them, and the key factors they will take into account in exercising their judgement include;
• Are you a user of the specific the product or service you are pitching
• Are you displaying any signs of deception or game playing with them
• Are you wasting time their time by straying from the relevant factual information
• Do you share stories of other people using the product / service you offer
• Is your product/service a good deal with clear value at the lowest price possible
• Are you listening to them far more than you talk yourself
• Can you establish the market competitiveness of your pricing policy
• Do you remain positive and upbeat with no hint of negativity of any kind
• Do you convey and maintain sincerity along with showing a strong smiling face
• Do you refrain from inferring that bad decisions may have been made previously
• Are you demonstrating that you really like them as individuals and as a group
• Can you establish confidence that they will definitely get what they pay for
• Will you assist them to actually make and justify the purchase decision
• Are you able to show them exactly how you will support them after they buy
• Are you likely to pressure or harass them to make early decisions
• Did you treat them as adult decision makers
• Did you make them feel as they are special and important to your business
• Were you able to provide clear proof and valid evidence of all claims you made
The real secret to not blowing it in future, is to do whatever you have to do in terms of preparing for, delivering, and closing your pitch, with the utmost care, thereby ensuring that the potential customer or client ticks off on the vast majority, if not all, of these key factors, as your presentation progresses and concludes.
Think back to your last pitch for a piece of significant business where you feel that you really blew it, and you will most likely find that even from your own viewpoint you will be able to highlight one or two of the key factors, where you probably failed in the eyes of the prospect(s).
For your next important pitch for business, use this list of key factors as a checklist to help you prepare for both the presentation itself, and for carefully tailoring the content, to ensure you get as many ticks as possible from the potential customer / client.
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This blog features the writings of Daniel Watson B.Bus.(B.A.), AIMM, MAICD, Managing Director of Rhodan Management Consultants Pty. Ltd.(Est.1994). It will focus primarily on providing food for thought for SME business owners wanting to grow their businesses, but will also impart the unique insights into business and life that Daniel Watson has developed over more than 3 decades as a company director, general manager, management consultant, sales manager, and business development manager.
About Me
- Daniel Watson
- Melbourne, Victoria, Australia
- Born in the mid 1950's and raised in a very small country town situated in Northern Victoria. Resident of Melbourne since 1980 and happy to stay living in one of the world's most liveable cities. You can view my professional profile at http://www.linkedin/in/danielwatson
1 comment:
wow, you have given me alot to think about
Thanks
Melissamitchell@mgmegroup.com
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